Most problems can be solved over a cup of Coffee, but if not please see below.
MindBarista normally does not accept returns of roasted coffee/beverages, due to their perishable nature.
We advise you to contact us via our various channels, to discuss your coffee/beverage profile preference before making a purchase.
Our suggestion of purchasing a smaller quantity of our coffee will allow you to understand our coffee bean profile & roasting structures before committing to a larger order.
We are delighted to send you free samples for testing if you are happy enough to pick up the delivery fee.
Please reach out to grind@mindbarista.co.za
If you feel however, that there is a quality problem associated with any coffee/beverage you receive, please contact us and we will resolve the matter. We want at best to make you happy and leave no sourness between us.